This is a series of workshops to help anyone improve how they communicate with others.

Positive Conversations
Everyone has conversations that they’d really much rather walk away from!
We will explore some common conversational challenges, and see how natural responses can make things worse, before we explore proven tools that help resolve disputes through win-win outcomes.
Full day – more details here.

Yes, But – Don’t Say That!
Different common words and phrases can reduce – or increase – conflict at work, at home or in the community. We find out which should be used or avoided, and why their impact is so powerful. 
Workshop – more details here.

Working With Conflict
We will look at responses to conflict, focusing on win-win collaboration, and will explore a range of practical approaches proven to support positive outcomes from your conversations.
Workshop – more details here.

Click on the image to download the flyer (large file!)

© Osborne Mediation 2018