It’s that easy...

Yes, but what do you actually do?

Not an uncommon question for me as an Alternative Dispute Resolution practitioner – a mediator or a conflict coach.

And there’s an easy answer: I help people talk. About the big things or the little things that threaten to spoil an afternoon or overturn a life.

When they talk, I listen. And then I let them know that I’ve been listening.

Sounds simple, doesn’t it?



© Osborne Mediation 2019