Can you hear me?

One the things I learned as an amateur actor is that a good performance requires more than just waiting for your cue and saying your lines.

It’s essential to listen actively (and respond appropriately) to what the rest of the cast are saying – otherwise you might come across as wooden.

It’s the same when dealing with disputes.

If you are really listening, you can pick up all sorts of information that is not actually being said. And sometimes that information is invaluable when you are seeking a way forward.

Problems can arise in a discussion when people just sit there, waiting for their turn to talk, not listening and not hearing unspoken agreements and concessions which  - if recognised and acted upon - can lead to a realistic and mutually satisfying solution to the problem.


© Osborne Mediation 2019